This guide is for health and social care providers supporting people exposed to social risks that impact health, caused or exacerbated by COVID-19. It is intended as guidance and should not replace clinical judgement.

    How to use this resource:

    • Talk to your patients. Use the suggested script to check-in on patients/clients about issues that are important for health and well-being.
    • Follow a framework for engaging in conversation with patients/clients that is grounded in empathy and non-judgmental care to ensure your interaction is as client-centred as possible.